SHIPPING & RETURNS
SHIPPING POLICY
PROCESSING TIME
The processing time is between 2 - 3 days.
Shipping service:
USPS First class mail (1-5 business days)
Please contact me prior to purchasing if you'd like signature confirmation upon delivery. USPS cost for this service is $3.00 I've had a couple packages I sent that showed delivered but it was then stolen out of the mailbox.
Please use this service if you have any doubts about the delivery location being safe.
RETURN & EXCHANGE POLICY
Our policy is only applicable to damaged or defective items upon receipt of order. If a customer receives their item(s) damaged or defective in their order, then they may be eligible for a replacement item free of charge.
Our policy lasts 15 days. If 15 days have gone by since the purchase date, unfortunately we unable to exchange the damaged or defective item.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete a return, we require a receipt or proof of purchase.
To request a replacement for a damaged or defective item please send us an email at sumaqblessing@gmail.com. We will return your email within 24 hours of receipt with instructions to verify your order and complete your replacement.